Interpersonal skills for Veterinarians

1. Apply positive communication techniques to veterinary workplace conversations. 
2. Apply structured consulting frameworks and decision-making theory with critical reasoning and an evidence-based approach to case evaluation and management. 
3. Apply organisational skills and improved time management to improve workplace efficiency. 
4. Understand and decrease the factors contributing to veterinary workplace risk. 
5. Build a positive workplace culture in veterinary hospitals. 

• Building positive communication skills 
• Using the Calgary-Cambridge consulting framework 
• Bias and clinical decision-making theory 
• Understanding your worth at work 
• Strategies for contract negotiations 
• Organisational skills and time management to enhance efficiency 
• Managing risk - errors and adverse events 
• Improving veterinary workplace culture 

Key Features of the Course

1. Leverage Current Knowledge & Skills: The course structure enables you to connect your current experience with new content, making learning relevant and applicable.
2. Peer Learning: Benefit from the varied experiences and insights of your peers, enhancing both your understanding and practical skills.
3. Expert Facilitation: Each module is facilitated by subject matter experts who guide you through complex concepts and encourage discussion to deepen your understanding.
4. Deep Dive Sections: For those who wish to explore a particular topic in more detail, we offer deep dive sections. These allow you to explore more in-depth content tailored to your interests or specific needs.
5. Practical Assessments: Assessment is focused on the practical application of the evidence-based content. Case studies are drawn from real-life scenarios in small animal general practice, ensuring that you can directly apply what you’ve learned in your daily work.
6. Interactive Zoom Sessions: You'll participate in interactive Zoom sessions (up to 20 hours across the course), where you can engage directly with both peers and facilitators. These sessions foster a dynamic learning environment that encourages collaboration, discussion, and knowledge sharing.
7. Supported Learning Environment: We’re committed to providing a supportive environment where every participant feels empowered to get the most out of their learning. Whether it’s through additional resources, peer support, or facilitator guidance, we ensure that you have everything you need to succeed.

By the end of the course, you will not only have gained valuable knowledge from expert-led sessions, but also practical insights from your peers, all of which you can implement in your daily practice to enhance the care and treatment of small animals in general practice.

All AVA CVP Online courses are designed using key adult learning principles to ensure that veterinary professionals can engage with content that is both relevant and challenging. The goal is to allow participants to leverage their existing knowledge and skills as they explore new, relevant content that piques their interest and enhances their practice.

The learning experience is centred around self-paced study and peer collaboration, within a set delivery schedule with a cohort.  You will have the opportunity to engage with colleagues from diverse backgrounds (small animal and mixed-practice) and experiences (associate vets to clinic owners; 3 – 40 years vet experience; metropolitan, regional, and remote practice) enriching the learning environment. Facilitated by subject matter experts, each interactive session ensures a comprehensive exploration of real-world applications, offering valuable insights into the latest practices in small animal general practice.

Veterinarians registered to practice in Australia who are:

• seeking to advance their general practice training and skills
• aiming to enhance their professional credentials and job prospects.
• committed to personal growth and career sustainability in the profession.

 This course may be studied as a stand-alone CPD offering.  Successful completion of this course may also be credited toward the AVA Chartered Veterinary Practitioner® professional accreditation (terms and conditions apply).

Non-Members $1980 

AVA Members $1320 

Dr Cheryl Fry; Dr Nathan Koch; Dr Matt Munro; Dr Radha Ravi