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Delegate Cancellation

Cancellations must be in writing to the Conference Secretariat 21 days prior to the commencement of the event. Cancellations received in the period up until 21 days prior to the event will receive a full refund minus $150 administration fee. No refunds (except for COVID-19 reasons) will be given for cancellations received within 21 days of the event.

The health and safety of delegates is our highest priority. The Australian Veterinary Association is mindful of the health risks posed by COVID-19, and the importance of following official medical advice with respect to social distancing, practicing good hygiene and staying at home when unwell. We request that any delegate who is feeling unwell or has cold or flu like symptoms, or who may have been in contact with someone with COVID-19, not attend AVA events.

If you are unable to attend an AVA event, you must cancel your in-person attendance by emailing events@ava.com.au. A refund will then be considered.

Event Cancellation or COVID-19 Restrictions

If the event is cancelled by the AVA due to COVID-19 restrictions, you will receive a full refund for your conference registration. If the borders are closed to the Australian state or territory you reside in and you are prohibited from attending a full refund of your conference registration with be provided.

Substitute delegates will be considered at the discretion of the organisers.

The safety and wellbeing of our conference guests is paramount. Please see the AVA’s event safety statement on the AVA website here: https://www.ava.com.au/education-events/covid/. Further information can be found at www.ava.com.au.

We are delighted to announce we will once again provide a complimentary Carer’s Pass for delegates attending all AVA conferences and events. This will give the carer access to the conference, exhibition and sessions and allows parents/delegates nursing children to be provided with assistance. The pass does not include catering for carers. To request a pass please contact the Conference Secretariat; Kandy Musgrave. There is no need to register online. Your Carer’s Pass can be collected at the registration desk upon arrival.

The Australian Veterinary Association Ltd (AVA) supports good privacy practice and aims to manage personal information in an open and transparent way. This policy sets out how the AVA aims to comply with the Privacy Act 1998 (Act) and the Australian Privacy Principles (APP's) which came into force on 12 March 2014. Please visit www.ava.com.au/privacy-policy to view the policy.

The AVA takes photos of this event, by attending you give permission to use images taken at the conference, as well as any written comments on our evaluation forms in advertising and promoting the AVA.

Register for the 2022 VBG Summit

Join us at the 2022 VBG Summit on 19 - 21 October 2022 @ the Crown Conference Centre.

Download the 2022 Registration Brochure

Download the full registration brochure for further information.

2022 VBG Summit Handbook

Download the 2022 Veterinary Business Group Summit Handbook